Claim Support Specialist

Overview: We are seeking a detail-oriented andorganized Claim Support Specialist to join our team. In this role, you will beresponsible for managing dental insurance claims, ensuring accurate submission,and facilitating communication between dental staff, and insurance providers.

Reports to: Insurance + Audit Manager

Key Responsibilities:

• Prepare and submit dental insurance claims to various payers accurately and in a     timely manner.
• Communicate with insurance companies to follow up on outstanding claims and resolve     discrepancies.
• Maintain detailed records of claims submissions, payments, and follow-ups.
• Collaborate with dental staff to ensure all necessary documentation is gathered for     claims processing.
• Stay updated on changes in insurance policies and dental coding practices.
• Other duties as assigned

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Qualifications:

• High school diploma or equivalent; additional education in healthcare     administration or billing preferred.
• Previous experience in dental claims processing or a similar role is required.
• Knowledge of dental terminology, procedures, and insurance processes.
• Strong attention to detail and excellent organizational skills.
• Proficient in using dental practice management software and MS Office applications.
• Exceptional communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Continuing education and uniform allowance
• Paid time off and holidays
• Opportunities for professional development and training.

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